Shipping & returns

Business orders

Eurosiguranta sells workwear and work equipment exclusively to legal entities. Each order's commercial terms are agreed in the accepted quotation and order confirmation.

Delivery area

We deliver across Eastern Europe. Transport availability, any formalities and delivery conditions for your requested destination are confirmed before the order is accepted.

Delivery times and charges

Estimated delivery times and shipping charges are stated in the quotation or order confirmation, depending on stock, quantity and destination. This page does not set a universal delivery time or fixed charge.

If the communicated delivery estimate changes, we will contact you to agree on the next steps.

Receiving your order

Check the parcel and products upon receipt. If you notice damage, missing items or incorrect products, inform us promptly and retain the packaging, delivery documents and relevant photographs. This recommendation does not restrict statutory or contractual rights.

Requesting a return

Email contact@eurosiguranta.ro with the order or invoice number, products and reason for your request. Contact us before shipping to coordinate the return.

The 14-day consumer withdrawal right does not automatically apply to B2B purchases. Commercial returns, request deadlines, acceptable product condition and transport costs are agreed between the parties. Applicable rights relating to non-conforming goods and warranties remain unaffected.

Commercial returns of personalised or made-to-order goods require a separate agreement, without excluding remedies for non-conformity.

Return address and resolution

EUROSIGURANTA SERV SRL · CUI 30859550

Nojorid, Calea Apateului nr. 11, Bihor, România

After inspecting the goods, the applicable remedy — replacement, repair or refund, as appropriate — and allocation of transport costs are determined under the contract and applicable law.